Change is inevitable. Ready or not, difficult change will happen. At the Wilkinsburg-Penn Joint Water Authority, we choose to be ready. We react well to change because we anticipate the certainty of change.

The Board of Directors recognizes its inherent responsibility to meet the demands of public trust and confidence in providing our service to the community. Meeting this responsibility requires that the Authority not merely adapt to change but that we foresee that change, when possible, and thereby protects the communities we serve from the ravages of detrimental change.

We, as providers of drinking water, have a burden of responsibility more acute than many other organizations. We are charged with the responsibility to gather, process, protect, and nurture a basic necessity of life. In addition, an implied public trust derives from our mission to serve and promote the general welfare of those who drink our water. We do all in our power to meet our responsibilities without compromising that confidence, trust and dependency.

Everyone involved in the Wilkinsburg-Penn Joint Water Authority is fully aware of his or her contribution to our basic mission: service to the public. Fulfilling that mission means securing our own personal welfare and that of our customers. Our past successes are important links to our future endeavors. Each Board member knows that meeting Authority objectives and goals can only be achieved by the contributions of all. So, as we go forward, be confident that we who are charged with charting the course, pledge our support to all who commit their efforts to our important mission.

– The Board of Directors, Wilkinsburg Penn Joint Water Authority