Standard Right-to-Know Law Request Form

Anyone requesting the SHUT OFF DATE, AMOUNT DUE TO STOP SHUT OFF & TOTAL AMOUNT DUE, on any account can obtain that information without a Right-To-Know Law Request Form.

Any lien requests filled out on a Right-To-Know Law Request form need to be given to a supervisor for completion.

Any Right-to-Know Law Request Form requests that are 5 pages or more will be charged .25 per page. Any requests between 1-4 pages will not be charged as a courtesy from the Wilkinsburg-Penn Joint Water Authority. 

You may submit the completed form (Right-to-Know Law Request Form) in person at our office at 2200 Robinson Blvd. Pittsburgh, PA 15221. Additional ways to submit your request are as follows: 

Mail: 2200 Robinson Boulevard, Pittsburgh, PA 15221   Attn: Erica Carroll
Email: ecarroll@wpjwa.com
Fax: 412-243-6210

OWNER OCCUPANT (OO)

  • After verifying, (OO) can request information on account without filling out Right to Know
  • An authorized person can request information on account without filling out Right to Know
  • An authorized person CANNOT request a Perm on/off but CAN request a delinquent turn on

LANDLORD/TENANT (LT)

  • Landlord can request information without Right to Know
  • Tenant will need Right to Know when wanting information of account
  • A tenant can request a delinquent turn on after verifying tenant resides at property with the following questions: 1.) What is name of landlord? 2.) What is the full service address? (including zip code)

TENANT OCCUPANT (TO)

  • Tenant has the right to request information without a Right to Know
  • An authorized person can request information on account without filling out Right to Know
  • An authorized person CANNOT request a Perm on/off but CAN request a delinquent turn on
  • Documentation must be made on the account when verifying that tenant lives here – include their name.
  • Landlord can request information without Right to Know.